GDPR

Port Bikes is committed to protecting and respecting your privacy.

We understand that your personal data is entrusted to us and appreciates the importance of protecting and respecting your privacy. When we refer to personal data in this policy, we mean information that can or has the potential to identify you as an individual.

When we refer to ‘we’, ‘us’ and ‘our’, we mean Port Bikes.This privacy policy tells you what to expect when we collect personal information. Please read the following carefully to understand how we process your personal data.

Consent

Please read the following carefully to ensure you understand how we process your personal data. By providing us with this data or by using our services, digital platforms or website you are consenting/ accepting to the practises laid out in this policy. You may be asked for written consent or documented consent to this policy. If you are under 16 years of age your parent or legal guardian will be required to give consent on your behalf.

Lawful basis for processing personal data

Personal data shall be collected for specified, explicit and legitimate purposes only and will be adequate, relevant and limited to what is necessary. The personal data will be accurate and where necessary kept up to date. Every reasonable step will be taken to ensure that any inaccurate personal data recorded is rectified or erased without delay.

Information we collect

We may hold and use personal data about you when you call or SMS us, visit our website, email us, or contact us via social media. Any calls to PortBikes are not recorded. Personal data we collect from you may include the following:

•Information that you give us when you enquire about or have services provided by us including name, address, contact details (including email address and phone number)

•Other contact and correspondence we may have had with you

Use of your personal data

Your personal data will be kept confidential and secure and will, unless you agree otherwise, only be used for the purpose(s) for which it was collected and in accordance with this Privacy Policy, applicable GDPR and Data Protection Laws. The information that we collect and store relating to you is used to enable us to provide our services to you, and to meet our contractual commitments to you.

We may use your personal data to:

•enable us to carry out our obligations to you arising from any contract entered into between you and us including relating to the provision by us of services or and related matter such as billing, accounting and audit.

Security

We protect all personal data we hold about you by ensuring that we have appropriate organisational and technical security measures in place to prevent unauthorised access or unlawful processing of personal data and to prevent personal data being lost, destroyed or damaged.Any personal data you provide will be held for as long as is necessary having regard to the purpose for which it was collected and in accordance with all applicable UK laws.

Use of Cookies

This website uses cookies. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information (http://www.google.com/privacy.html ).

Your Rights

You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by email to rod@portbikes.co.uk

Changes to this Policy

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data. This privacy policy was last updated in May 2021

Contact

If you have any questions in relation to our privacy policy, please email us at rod@portbikes.co.uk